WELCOME TO OUR STORE
1 Size and color are very important for the dress, so when you choose the color and size, please according to the size picture because the size may be different to your country.
2. If you want to make a measure dress , leave us a message about your detailed size . bust =, waist =, hips =, hollow to the floor with shoes (inches or cm) and measure yourself as our measurement instructions.
3.if you choose a sleeves dress ,please contack us ,we also need other size,Armhole=,
shoulder to shoulder=,Arm Length=.Armpit=(inches or cm)
4.if you have evething questions,please contack me .thanks
FAQ:
1.i need another color and customized size,but I can’t choose it when I place this order, what should i do?
Our size and color are free.You can place this order with your own request.We will make the dress according your new message.
2. Can I do some changes on the original design or Can your factory make my own design?
Absolutely OK! Please contact us before order.
3.Can i choose different color and customized size?
Sure,please refer to details below.
4. Urgent or Rush Order
We also accept rush order.Please contact us before order to confirm the date and surcharge accordingly,thank you.
5.Customs fees
In most time sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the customs policy at your own place.
Notes:
1. As an honest seller,we guarantee the dress will be 90%-95% same as original picture shown. If you want 100% exactly same, please forgive. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.
2. The wedding dress does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress!If you want accessaries, please contact us!
3. We suggest you choose lace up which is better to adjust the size to fit your body better.
4. Dress can be made in custom size, color, design. We strongly suggest you find a proffessional tailor to measure for you carefully following the Custom Measurements Guideline before buying a gown online.
5. No ready – made any dress. All the dress need to custom-made! The whole custom made process(from the date we receive your payment and measurements) will take 8-15 working days(Urgent orders except).
6. Before placing an order, please read all of our listings carefully, if you have any question, please feel free to contact us.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers across the USA
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 45-day money back guarantee!
- 100% Safety & Security Guaranteed. At sheppsshop.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 45-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 45-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
